When will be order ship?
➳ Most items in our store, are made to order just for you! Due to the time the process takes orders typically ship within 2-5 business days from the date the payment is processed. **Please Note: E-Checks can take up to 5 days to clear before we get approval to ship**
➳ All orders are shipped from Brandon, MS through the Flowood, MS Post Office.
➳ Only Priority Express 1-2 days has a guaranteed delivery date, excluding weather and other natural causes of delay.
Will my order ship all together?
➳ Some items ship separate from others, but all items will ship within 2-5 business days. You will receive separate tracking if more than one package is shipped.
Do you ship to APO/FPO addresses?
➳ Absolutely! We ship via UPS or USPS based on your choice at checkout.
What happens if my package is lost or damaged during a shipment?
➳ If your package is damaged during transit, please contact us within 3 business days of receiving the order. We will require pictures of package, merchandise, and sticker from USPS showing damaged. Once we receive all the required information we will replace the package for you.
➳ If your package is lost during transit (does not show delivery), please contact us after 10 business days from date shipped. We will be more than happy to assist you by placing a lost mail request. If the USPS happens to not find the package, we will replace the package for you after the missing mail search is complete.
➳ If your package is missing and shows delivered, we suggest you contact your local USPS. We can not file a claim, due to the package showing delivered. USPS should be able to provide you with the location of delivery.
➳ You will receive an e-mail with the tracking information once your order is processed and ready for shipment.
➳ During the checkout process you can add your number to receive text messages with tracking information for your package.